Mission and Values

To ensure that social and ethical responsibility remains a key element in the business activities of UnipolSai Assicurazioni, that the experience, transparency and governance systems and the tools acquired over years of business and commitment are also valued within the new Group, the Unipol Gruppo Finanziario holding retains a control and guidance role in the area of social responsibility. The Function is a direct staff unit of the Group Chairman which responds directly to the Board of Directors. Its role is to develop and manage the sustainability strategy and coordinate reporting and communication on projects and on the company’s social responsibility initiatives.

In relation to tools, the Charter of Values, defined in 2008 with the participation of all employees and agency network representation, remains, along with the Code of Ethics, the guiding instrument in the Company’s social and ethical responsibility policies. UnipolSai has adopted the Unipol Gruppo Finanziario Charter of Values and Code of Ethics. The Group has five core values: Accessibility, Looking ahead, Respect, Solidarity and Responsibility, which are all oriented towards outlining the conduct of the company with and amongst all stakeholders.

Accessibility generates greater organisational capabilities within the Company through the commitment to being a willing interlocutor able to offer answers and solutions through continuous dialogue, and by taking a reciprocal approach.

Looking ahead is the company’s commitment to developing medium and long-term projects based on a strategic plan in order to guarantee continuous, sustainable and efficient organisational processes, thereby excluding all forms of loss or waste of resources. Looking ahead makes it possible to anticipate market signals and trends and develop an operating policy based on the continuity of results in accordance with sustainable development strategies.

Respect is based on the recognition that it is through people that stable relationships are established, based on dignity and responsibly listening to the needs of all stakeholders. This aspect becomes an integral part of each process and rests on the foundation of the quality of services and activities. Solidarity, understood as protection of the existence and well-being of people, families and businesses, is important for the Group in that it favours and generates trust, creating a climate of reciprocal collaboration that gives rise to operating efficiency.

Solidarity, understood as protection of the existence and well-being of people, families and businesses, is important for the Group in that it favours and generates trust, creating a climate of reciprocal collaboration that gives rise to operating efficiency.

Responsibility comes to fruition when we are able to respect operating commitments, at the individual as well as collective level, with integrity, in compliance with rules and with transparency. Responsibility for Group activities is the necessary prerequisite for being credible and trustworthy.